APK Gestión de Aparcamientos, S.A. (APK2) is a Spanish company dedicated to the acquisition and operation of car parks.
We strongly believe that the quality of the service we provide is a fundamental factor in consolidating and expanding our business. That is why we strive for maximum customer satisfaction by strictly complying with customer requirements and always trying to meet their expectations.
The Management of APK2 is committed to providing the human and material resources necessary for us to make this commitment to our customers a reality, while complying with all legal, regulatory and voluntary requirements that apply to us.
To demonstrate to our relevant stakeholders our commitment to all of the above, we have implemented a Quality Management System based on ISO 9001 to:
Maintain excellent communication with our customers to meet their needs, requirements and expectations, so that we can maximise their satisfaction and loyalty.
Make our staff aware of the importance of their role in the organisation, and how they contribute to the quality of the services we provide to our customers.
Plan and carry out our activities in an orderly and rational manner, reducing unwanted adverse situations as far as possible.
Commit ourselves to continuous improvement in the performance of our activities, detecting errors early and correcting them in a way that prevents them from recurring.
Always have the necessary means to achieve the quality goals and targets set by the company's Management.
The Management of APK2 is committed to keeping the Quality Management System implemented in our organisation always operational and up to date.
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